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About FirstAction

Ensuring you are emergency ready.

Our Difference

The standard industry approach to emergency management is often focused on the fastest and cheapest way to meeting compliance. This has been done at the expense of truly understanding a client’s unique threat environment, building trusted relationships, development of meaningful training content and delivery of engaging training outcomes. The result is a lack of preparedness when responding to an emergency when it matters most.

At FirstAction, we are anything but standard. We are driven by unwavering values and a true calling to empower our clients to save lives during an emergency. We value relationships above all else, allowing us to better understand our client’s needs so we can build meaningful programs. Our innovative technology puts you in control of your program, providing better outcomes, faster reporting, and increased communication. You also won’t find a more passionate, experienced or engaging team of facilitators to help you build real capability and confidence, ensuring your team is truly emergency ready.

You’re in good hands

FirstAction is a leading dedicated provider of Emergency Management solutions. As the trusted partner for hundreds of organisations throughout Australia and NZ, we guarantee a highly professional and practical service that provides the means to quickly and safely deal with any emergency situation, and ensure ongoing regulatory compliance.

With Firstaction, you benefit from our depth of expertise, a long history in corporate and emergency service environments and a strong drive for continual improvement and innovation. We maintain a highly skilled team of subject matter experts and training facilitators, offer a combination of face-to-face and online training courses, and use a proprietary technology platform to provide you with more control of your emergency management program.

FirstAction is a division of RiskLogic.

RiskLogic is the leading provider of resilience services for the public, private and not for profit sectors throughout Australian and New Zealand. We provide expert advisory and consulting services, innovative technology solutions, and high impact training services in the areas of crisis management, Business Continuity, and Incident Management.

Designed With You In Mind

 FirstAction’s Compliance Essentials Program is tailor made for your specific environment, ensuring the unique requirements and complexities of your organisation are met during emergencies.





Health and Aged Care


Sharing Our Values


Our pride, enthusiasm, and commitment in everything we do enables us to deliver the highest quality products and services. At FirstAction we genuinely care about making a real difference to our clients, people and broader community.


Embracing change and initiative for continual improvement underpins our success as innovative leaders in the emergency management field. We strive to push for a ‘better way’ with our processes, methods, systems and services to deliver the most up to date solutions.


We are open, transparent, honest and maintain confidentially in all our dealings with our clients, staff, suppliers, and partners. We earn trust by maintaining the highest ethical standards in all our dealings and actions.


We are committed to deliver and finish projects and tasks on time, in budget and fit for purpose in accordance with project principles and quality standards. We hold ourselves accountable to always go above and beyond to deliver the best value and quality.


Some of the organisation we partner with.

Are you compliant?

Try our free emergency management compliance checklist to see if your organisation currently meets the requirements of Australian Standard 3745:2010 Planning for Emergencies in Facilities.

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Get In Touch

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Our Services

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